Legal
Cookie Policy
Last Updated: 5 May 2025 · Effective Date: 5 May 2025
1. What This Policy Covers
This Cookie Policy explains how Sundara, operating at Jalan P. Ramlee 17, 50250 Kuala Lumpur, Malaysia, uses cookies and similar technologies when you visit our website at sundaraas.cyou. It should be read alongside our Privacy Policy, which sets out the broader basis on which we handle personal data.
Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences, and to provide information to the site owner about how visitors use the site.
2. Cookies We Use
We use a limited set of cookies, grouped by their function:
Strictly Necessary Cookies
These cookies are required for the basic operation of the website. They do not collect personal information and cannot be switched off. Without them, the site would not function correctly.
| Name | Purpose | Duration |
|---|---|---|
| sundara_cookie_consent | Remembers whether you have acknowledged the cookie notice on this site, so it is not shown on every visit. | 12 months |
| PHPSESSID | Standard PHP session identifier. Maintains continuity during a single browsing session and expires when you close the browser. | Session |
Analytics Cookies
These cookies help us understand how visitors interact with the site — which pages are viewed most often, how long visitors remain, and whether they arrived from a search or a referral. The information is aggregated and does not identify you personally.
| Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics. Distinguishes unique users by assigning a randomly generated number as a client identifier. | 2 years |
| _ga_* | Google Analytics 4. Used to persist session state. | 2 years |
| _gid | Google Analytics. Distinguishes users. Expires after 24 hours. | 24 hours |
| _gat | Google Analytics. Used to throttle request rate. | 1 minute |
Marketing and Measurement Cookies
These cookies are placed by third-party advertising platforms we use to measure how well our outreach performs. They do not enable us to directly identify you as an individual.
| Name | Purpose | Duration |
|---|---|---|
| _fbp | Meta (Facebook) Pixel. Used to deliver, measure, and improve the relevance of our communications via Meta platforms. | 3 months |
| _uetsid | Microsoft Advertising (Bing). Used to track conversions and build audience segments. | 1 day |
| _uetvid | Microsoft Advertising (Bing). Used to identify returning visitors across sessions. | 16 days |
3. Third-Party Cookies
Some cookies on this site are set by third-party services rather than by Sundara directly. These include Google (Analytics), Meta (Pixel), and Microsoft (Bing Ads). Each of these providers operates under its own privacy and cookie policies:
- Google: policies.google.com/privacy
- Meta: facebook.com/privacy/policy
- Microsoft: privacy.microsoft.com
We do not control the cookies set by these providers, and you should consult their policies directly for further detail on how they handle data.
4. Embedded Content
Our homepage includes an embedded Google Maps frame showing our office location. When this frame loads, Google may set its own cookies in accordance with its cookie policy. You can prevent this by using browser settings to block third-party cookies, which will affect the display of the map.
5. Managing Cookies
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to refuse new cookies, accept only certain cookies, or delete cookies that have already been set. The exact steps depend on which browser you use. Check your browser's Help menu for guidance.
- Opt-out tools: For Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.
- Cookie notice: Our site displays a brief notice on first visit. Dismissing this notice records your acknowledgement via a locally stored value in your browser.
Please be aware that restricting cookies may affect how the site behaves. Strictly necessary cookies cannot be disabled without preventing certain features from working.
6. Do Not Track
Some browsers include a "Do Not Track" (DNT) setting. At present, there is no common industry standard for responding to DNT signals, and our site does not currently alter its behaviour based on DNT headers. We will revisit this as any applicable standard matures.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. When we do, we will update the date at the top of this page. We encourage you to check this page periodically if you have concerns about how cookies are used on this site.
8. Contact
If you have any questions about how we use cookies, you are welcome to reach us:
- By email: [email protected]
- By post: Jalan P. Ramlee 17, 50250 Kuala Lumpur, Malaysia
- By phone: +60 3 2148 2967